Frequently Asked Questions

We understand that therapy is a commitment of your time and money. It is investment in yourself!

We charge a rate of $150 per 50 mins for individual therapy and $160 per 50 mins for couples or family therapy. We also offer sliding scale for non-insured clients. Please contact us for further details. 

While our services are not covered by OHIP, they are covered under many private insurance plans. We strongly encourage that you contact your insurance provider to confirm coverages prior to booking your first session. 

You might find it helpful asking your insurance provider the following questions:

1. Do I have coverage for mental health or psychotherapy services?
2. Does my plan cover services provided by psychotherapists? 
3. How much does my plan cover for psychotherapy services? What is the maximum coverage per year?
4. What is the percentage covered per session?
5. For couples therapy, do you require both partners' names to be on receipts? 

We accept payment by e-Transfers only.

We understand that unforeseen circumstances happen. Please let us know as soon as possible if you need to change your appointment.

We require 48 hours notice for rebooking and/or cancellation of appointments.  If less than 48 hours notice is given, the full session fee may apply. 

Clients arriving more than 15 minutes late will be considered to have missed their appointment and a fee equivalent to the full session may be charged.

Exceptions may be made for unforeseen emergencies or illness. Please email with as much notice as possible.

We provide both in-person and online counselling. Our office is located in the heart of downtown Mississauga, by Square One. Please contact us to inquire further.

Online counselling is offered through a secure and encrypted telehealth system. There are many reasons clients choose online therapy over in-person therapy. Some of the benefits of virtual counselling include the following:

• Online therapy is more accessible for those with mobility issues or physical disabilities and for those with limited access to transportation.
• Many find it more comfortable in their own environment as they are able to create a personalized experience, allowing them to comfortably share and focus better during the session.
• Studies have shown that online therapy may just be as effective as in-person counselling.